We can help you
remain safe,
independent
and active while
in your family home.

Getting older doesn’t mean you have to stop making your own choices about the way you live your life. If living in your family home is important to you, we will work with you to make that happen.

Free help to apply for Home Care funding

Our Home Care Assist Service can help you access government-funded services that support you to stay living independently at home.

Home Care services can help you with jobs around the house, shopping and meals prep, through to private transport to appointments, nursing visits and more. Our friendly team can guide you through the types of funding and support you may be eligible for, and help you apply through MyAgedCare. We service the Mid North Coast and New England regions and tailor support to suit your needs.

Caring for the local community for over 40 years

  • We offer the widest range of funding packages available giving you the most cost-effective funding combination
  • Consistent, friendly and local Carers who get to know you well
  • Clients receive priority access to Bundaleer Retirement Village and Aged Care Community if their needs change

Our different funding streams

Aged care

  • Home Care Packages Program
  • Private home care

Veterans

  • DVA Community Nursing
  • Veterans Home Care

Disability

  • NDIS
  • iCare

To book your free Home Care Assist consultation, email us at homecare@bundaleer.org.au or call our team on (02) 6586 9490

 CONTACT US

Your home, our care

Perhaps you manage the demands of maintaining your home quite well and need some help with gardening, cleaning, laundry, shopping, cooking, or installing equipment to make it easier and safer for you to get around your home.

Or maybe you aren’t coping as well as you’d like to and would like us to arrange a higher level of support including assistance with showering, dressing, eating, medication management or even helping get you to your appointments.

With teams based on the Mid-North Coast and New England, we give you the freedom to call the shots as we develop your unique care plan and as your needs change, your care levels will change with them.

The Australian Governments Home Care packages program is designed to help you live independently at home for as long as you can. The steps to obtaining a Home Care package can be complicated but please remember that the staff at Bundaleer are only too happy to assist you with this.  Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.

  1. Register for an ACAT Assessment
    When you decide that you really do need some support to continue living safely in the comfort of your own home, the first thing you need to do is have an ACAT Assessment which you can organise at the My Aged Care website or via phone on 1800 200 422. Once you are assessed as eligible for an Home Care package you will receive a letter of approval from My Aged Care that sets out the level of Home Care package you are approved to receive. You will also be placed in a national priority queue for a Home Care packages and you will be contacted when a suitable package becomes available for you.
  2. Research Home Care providers
    At Bundaleer we have staff that can assist you through this process regardless of whether you choose our services or not.While you are waiting for a package to be assigned to you, you should start to research approved In-Home Care providers like Bundaleer to find out:
    • what services they offer
    • what the fees are
    • the availability of services
    • what you are entitled to
    • any additional services they can offer you
  3. Be assigned a Home Care Package
    When a Home Care package becomes available, you will get a letter from My Aged Care to let you know you have been assigned a package. The letter will set out the level of Home Care package that has been assigned to you and include a unique referral code that you will need to give to your chosen provider.
  4. Choose an Home Care provider
    Once you have chosen a Home Care provider that best meets your needs they must provide you with a Home Care Agreement. A Home Care Agreement is a legal document that sets out the details of what your package provides, who will provide the services,  how much they will cost and how much of that is covered by your Home Care package. Your Home Care provider must work with you to identify your goals and design a Home Care Plan to help you reach those goals.
  5. Begin receiving Home Care
    Once you have entered into a Home Care Agreement and have an agreed In-Home Care Plan your services can begin. Your Home Care Plan must be reviewed at least once every 12 months to make sure the care and services you receive still meet your needs. You can ask for a review of your Home Care Plan at any time if your care needs change.
We appreciate that this can be an overwhelming time so the friendly staff at Bundaleer are only too happy to assist you in any way they can. 
Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.                     

 CONTACT US

Home Care Packages

The Australian Government’s Home Care packages program has been designed to help you live independently in the comfort of your own home for as long as possible.

There are four levels of Home Care packages. An ACAT Assessor will work with you to find out if a Home Care package is the right service for you. ACAT stands for Aged Care Assessment Team.

The four package levels are structured as follows:

  • Level 1 supports people with BASIC CARE NEEDS
  • Level 2 supports people with LOW-LEVEL CARE NEEDS
  • Level 3 supports people with INTERMEDIATE CARE NEEDS
  • Level 4 supports people with HIGH LEVEL CARE NEEDS

Each level of Home Care package is offered a different subsidy amount by the Federal Government, which is paid to the approved Home Care provider that you have selected.

Fee-For-Service

Some providers, including Bundaleer, also offer Home Care solutions to people who don’t hold a Government subsidised Home Care package, but still require a degree of help to live independently in their own home.

The “Fee-For-Service” Home Care program is just simply making your individual set of needs in the most efficient and effective way and only paying for the services you require.

We appreciate that this can be an overwhelming time so the friendly staff at Bundaleer are only too happy to assist you in any way they can. 
Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.

 CONTACT US

Eligibility

The Australian Government’s Home Care packages program has been designed to help you live independently in the comfort of your own home for as long as possible. To be eligible for a Home Care package you must first be assessed by a professional ACAT assessor to find out if a Home Care package is the right service for you.

Find out if you are eligible for a Home Care package here. 

What types of fees are there?

There are three types of fees that you can expect to pay.

  1. A basic daily fee  - which you may be asked to contribute to.
  2. An income-tested care fee – which is a required payment.
  3. Bundaleer Care Services fees and charges - charges for the services we provide. 

What is the basic daily fee?

The maximum basic daily fee is 17.5 percent of the single person rate of the basic Age Pension. This rate increases on March 20 and September 20 each year in line with changes to the Age Pension. This applies to each person receiving a Home Care package, even if you are part of a couple.

What is an income-tested care fee?

The Australian Government subsides a range of Aged Care in Australia. If your personal circumstances allow, it is expected that you will contribute to the cost of your care. Fees are set by the Commonwealth Department of Social Services following a financial assessment on each resident by Centrelink or the Department of Veterans Affairs.

Any fees and eligibility for subsidies will be discussed and agreed upon with your service provider before you receive the relevant services.

What are Bundaleer's Home Care fees and charges?

Bundaleer publishes fees and charges for Home Care on the My Aged Care website. Download our Home Care Menu here Bundaleer Home Care Services - Fee Schedule 2023.pdf

Calculating your fees

My Aged Care can give you more information about Home Care fees, as well as an estimate of your likely fees. Call the My Aged Care contact centre direct on 1800 200 422 or go to the My Aged Care website.

Fee-For-Service

Some providers, including Bundaleer, also offer Home Care solutions to people who don’t hold a Government-subsidised Home Care package but still require a degree of help to live independently in their own home.

The “Fee-For-Service” Home Care program, that’s where we listen to your specific needs and help create a customised and tailored plan to fulfill your requirements. 

We appreciate that this can be an overwhelming time so the friendly staff at Bundaleer are only too happy to assist you in any way they can. 
Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.

 CONTACT US

Facts about ACAT Assessments

Because the Australian Government subsidises a large range of Aged Care in Australia, before you can move into any subsidised Aged Care Facility or receive any Home Care you will need to have a comprehensive assessment to determine the level of care you need.

This comprehensive assessment is undertaken by an Aged Care Assessment Team (ACAT) and is usually referred to as an ACAT Assessment.


9 facts you should know about ACAT Assessments (download pdf)



We appreciate that this can be an overwhelming time so the friendly staff at Bundaleer are only too happy to assist you in any way they can. 
Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.

CONTACT US

We appreciate that this can be an overwhelming time so the friendly staff at Bundaleer are only too happy to assist you in any way they can. 
Call us anytime in Wauchope on (02) 6586 9490 and Tamworth on (02) 6761 3600 and let us know how we can help.

 CONTACT US

Book a tour


Please fill in the details below and we will contact you with in 24hrs to arrange a tour of Bundaleer at a time that suits you.

 

Request an Inspection


Please fill in the details below and we will contact you with in 24hrs to arrange your inspection of Bundaleer’s Retirement Living Units.

 

Expression of Interest


Please fill in the details below and we will contact you with in 24hrs with a response.