Bundaleer is committed to monitoring and continually improving our care and service delivery so that your home, your wellbeing and your daily experiences are as positive as possible.
We value your feedback
We encourage and welcome all feedback, good or bad, about our care and services so that we can respond promptly, fairly and effectively and ensure any concerns or issues are rectified. You can provide feedback by:
- Asking to see the Manager and talk to any team member verbally
- Completing a Feedback Form and giving it to any team member or placing in the Feedback Box
- Completing the online feedback form below
- Completing the Annual Resident Experience survey
- Sending an email to: feedback@apollocare.com.au which will be received by Apollo Care’s Chief Governance Officer and can remain confidential
Tell us about your experiences with Bundaleer...
Please fill in required fields below, including your name and contact details and indicate the relevant service so we can ensure your feedback is directed to the appropriate person. Your information will be treated with the strictest confidence and only be shared or discussed with the people directly involved.