Welcome to Bundaleer Care Services

At Bundaleer we work hard to give you freedom of choice and provide personalised care and support for all. By providing the complete continuum of care, we are able to foster independence, security and comfort for all, creating a real sense of community and belonging.

_{CORONAVIRUS (COVID-19) Industry code for visiting Residential Aged Care homes - Updated 3rd July 2020}                  

The Industry Code on Visiting Residential Aged Care Homes during COVID-19 was reviewed on 26 June 2020 by consumer and provider advocates. 

The review:

• Considered and incorporated feedback from consumers, families, advocates, providers and the public as well as through the consumer and peak bodies; and

• Incorporated updated Australian Health Protection Principal Committee (AHPPC) advice and the most recent state and territory Directives with which aged care providers and visitors must comply.

The review noted significant increased adoption of the Code across aged care homes and broadly positive feedback about visits being received from consumers, families, advocates, providers and the public.

The Code was updated to reflect that:

• "Spouses or other close relatives or social supports" are not limited in the number of hours they spend with relatives;

• Children under 16 are once again able to visit aged care homes;

• All visitors must be vaccinated against influenza;

• All visitors should practice social distancing;

• Staff are required to screen visitors, educate visitors about social distancing and hygiene during their visit, but not supervise visits;

• Visits should occur in a resident's room, outdoors or in a designated visiting area - but not in communal areas;

• There is a maximum of two visitors per resident at any one time;

• Residents are able to leave to attend small family gatherings (with providers undertaking a risk assessment prior to the outing and a screening process post);

• In the event of an outbreak of COVID-19 in the home or a local cluster in the community - increased restrictions, including supervised visits and suspension of external excursions may be reintroduced.

As has already been the case, any Residents entering the end of life phase will have visiting rights outside of the above hours, however, the screening process will remain the same.

We at Bundaleer want to reassure you we are constantly reviewing these measures in line with Government recommendations, during this unprecedented time.  We also want to reassure you that with the strict measures we have had in place this has resulted in zero cases of COVID-19 at Bundaleer.

If you have any questions or concerns relating to our COVID-19 precautionary measures for our Care Homes, please contact us on (02) 6585 2811 and ask to speak with the Care Manager or Clinical Support Officer of the respective Care Home.

Thank you for helping us to achieve this.